 Installation
Services
One of the primary causes of any software failure
during the early stages of a product lifecycle is improper
installation and configuration.
Depending on your preference, our engineers will either train
you on our simple installation process or install and configure
the HostFLow platform for you, assuring proper installation
and configuration of all third party applications. StarFlow
Software's engineers can also consult on your network, operating
system selection and security configurations. Our team can
quickly get your system set up correctly, enabling you to
get to market faster.
Customization
Services StarFlow
engineers have many years of experience in software development
best practices. Using HostFlow's open architecture and SDK
extensions, our experts can build, educate and implement all
aspects of customization including:
 |
Functionality - we can make
add new functionality or make modifications to fit your
business processes and specific business model |
| |
SDK - Integrate new applications
that further differentiate your offers while providing
your customers "one click" installation |
| |
Branding - change the look
and feel of your software to assure it maintains consistency |
StarFlow Software can help you with
every phase of the customization and new services deployment
for sustained business advantages.
Integration
Services
Whether you're re-architecturing or creating
a new Web hosting infrastructure, you need software robust
enough to meet today's needs, yet flexible enough to handle
future requirements.
Hosting servers are just one piece of an organization's integrated
Web hosting solution. Built on an open architecture, StarFlow
Software's product is designed to quickly integrate with existing
front and back end applications, providing you with higher
value service differentiation through customization and extensibility.
Whether it be business support systems such as billing and
CRM or network support systems such as network monitoring
tools and security, StarFlow Software's consultants offer
focused expertise and best practices to help you assess, design
and deploy the most effective Web hosting solutions for reducing
the time, cost and risk of transforming your Web hosting business.
Migration
Services
StarFlow Software offers a proven and
automated migration process to support a HostFlow Business
Suite implementation. Using a documented and verified approach
enabling us to customize our tools to your specific environment.
This process ensures quality, consistency, and timeliness
of delivery with minimal disruption to your customers.
Transition smoothly from your own legacy environment or other
commercial software to HostFlow and take advantage of bottom
line results including lower cost of ownership and increased
investment protection.
Successfully migrating accounts to a new environment is crucial.
The benefits of automation and the addition of new revenue
generating applications can only be realized if you successfully
migrate your customers to the new platform.
Maintenance
and Support
StarFlow Software recognizes
the importance of a service team that is responsive to your
needs. We understand that timely, correct answers to technical
questions, setup questions, and even simple configuration
questions are critical to achieving success.
Comprehensive Programs
StarFlow Software's flexible support program provides three
levels of support for our software - from proactive mission
critical service to basic self-maintenance.
| Platinum |
(Mission Critical)
Designed specifically for mission-critical environments,
a dedicated support manager will support anytime you need
it.
|
| Advanced |
(Business Critical)
Created to help organizations raise their on-site knowledge
and skill proficiency.
|
| Preferred |
(Basic) Ideal
for companies looking for a low-cost, self-directed support
solution. |
|
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