This document was last updated
November 6th, 2003.
At StarFlow Software, we are committed to
protecting your privacy and to developing technology that
gives you the most powerful and secure online experience.
You can travel through most of our site without giving us
any information about yourself. But sometimes we do need information
to provide services that you request, and this statement of
privacy explains data collection and use in those situations.
This privacy statement explains data collection and use practices
of hostflow.com; it does not apply to other online or offline
StarFlow Software sites, products or services. Please read
the complete hostflow.com privacy statement.
Collecting your Personal Information
We will ask you when we need information that personally identifies
you (personal information) or allows us to contact you. Generally,
this information is requested when you are registering before
entering a contest, ordering e-mail newsletters, joining a
limited-access premium site, signing up for an event, or when
purchasing and registering StarFlow Software products. Personal
information collected by hostflow.com often is limited to
e-mail address, language, country or location, but may include
other information when needed to provide a service you requested.
For example: If you choose a service or transaction that requires
payment, such as making a purchase in the Shop area of the
Web site, we will request personal information necessary for
billing and/or shipping, such as: name, address, telephone
number, and credit card number.
When you buy and install a new product, we may ask you to
register your purchase electronically. When you do, we keep
this registration information on file with any information
you've already given us on previous visits to our Web site.
This is considered your personal profile.
If you ever want to review or update your profile, simply
visit the website, access your personal portal and edit your
personal information.
Use of your Personal Information
We use your personal information for the following purposes:
- To make the site easier for you to use
by not making you enter your personal information more than
once.
- To deliver services that you request or
purchase.
- To help you quickly find software, services
or information on hostflow.com
- To help us create and publish content most
relevant to you.
- To alert you to product upgrades, special
offers, updated information and other new services from
hostflow.com.
- We occasionally hire other companies to
provide limited services on our behalf, including packaging,
mailing and delivering purchases, answering customer questions
about products or services, sending postal mail and processing
event registration. We will only provide those companies
the information they need to deliver the service, and they
are prohibited from using that information for any other
purpose.
StarFlow Software may disclose your personal
information if required to do so by law or in the good faith
belief that such action is necessary to: (a) conform to the
edicts of the law or comply with legal process served on StarFlow
Software or the site; (b) protect and defend the rights or
property of StarFlow Software and its family of Web sites,
or (c) act in urgent circumstances to protect the personal
safety of users of StarFlow Software, its Web sites, or the
public.
Your information may be stored and processed in the United
States or any other country in which StarFlow Software or
its affiliates, subsidiaries or agents maintain facilities,
and by using this site, you consent to any such transfer of
information outside of your country. StarFlow Software abides
by the retention of data from the European Union.
Control of your Personal Information
When you register, or otherwise give us personal information,
hostflow.com will not share that information with third parties
without your permission, other than for the limited exceptions
already listed. It will only be used for the purposes stated
above.
Hostflow.com may send out periodic e-mails informing you of
technical service issues related to a product or service you
requested. You will not be able to choose to unsubscribe to
these mailings, as they are considered an essential part of
the service you have chosen.
Security of your Personal Information
hostflow.com strictly protects the security of your personal
information and honors your choices for its intended use.
We carefully protect your data from loss, misuse, unauthorized
access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company
without your permission, except under conditions explained
above. Inside the company, data is stored in password-controlled
servers with limited access.
You also have a significant role in protecting your information.
No one can see or edit your personal information without knowing
your customer ID and password, so do not share these with
others.
Changes to this Statement
hostflow.com will occasionally update this privacy statement.
When we do, we will also revise the "last updated"
date at the top of the privacy statement. For material changes
to this Statement, hostflow.com will notify you by placing
prominent notice on the Web site.
Contact Information
StarFlow Software welcomes your comments regarding this Statement
of Privacy, please contact us by email or postal mail.
Hostflow.com, starflow.com Privacy
Starflow software SA.
Espace Berlioz
100 Rue Albert Caquot
06560 Sophia antipolis
France
Last Updated: Wednesday, November 6th, 2003 |
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